The Home and Community Care Program (HACC) in WA

The HACC Program helps people generally over the age of 65  to remain in their homes and provides basic support for people:

  • to participate in social activity in a group or one-on-one
  • with everyday household tasks
  • to enhance nutrition, function, strength, independence and safety
  • to support independence in personal care activities such as showering and dressing
  • to keep up with essential activities such as shopping, banking and maintaining social contacts

People who are seeking HACC services can look on the My Aged Care website (or phone 1800 200 422). Alternatively they can contact the Regional Assessment Service (RAS) on 1300 785 415. You don’t need a referral. You, a family member or a friend can make that inquiry. The RAS assessors will work with you to identify what services you need and then offer you a choice of service providers in your area. The amount and type of services you receive will be determined between yourself and the RAS assessor and form the basis of a Care Plan. Once you decide on which service provider you want to deliver your services, your request will be passed on to the agency and they will then contact you to work out the details. You will be required to pay a small fee as a client contribution to the cost of providing the services.

Should your needs change over time then RAS will do a further review and if necessary make changes to the Care Plan and advise the agency providing the services of the services which are needed.

The State Government has now announced that WA HACC will transition into the Commonwealth Home Support Program (CHSP)  in July 2018. CHSP brings together a number of services, including HACC, under one common program across Australia. There should be little change for existing HACC clients during the transition.