Navigating the Home Care Maze

You may be confused about how to go about accessing Home Care services. If so, you are not alone.

At the moment,  Home Care services are provided through two different programs. These services are provided through the Commonwealth Home Support Programme (CHSP) and also through Home Care Packages. Further information regarding these programs are outlined below:

  • Commonwealth Home Support Programme:

    The Commonwealth Home Support Programme (CHSP) is one of the changes made by the Australian Government to the aged care system to help older people stay independent and in their homes and communities longer. The CHSP provides entry-level home support for frail older people who need assistance to keep living independently.

  • Home Care Packages:

    The Home Care Packages Program provides older people who want to stay at home with access to a range of ongoing personal services, support services and clinical care that help them with their day-to-day activities. The program is part of the Australian Government’s continuum of care for older people in Australia, providing services between the Commonwealth Home Support Programme & residential care.


If you require assistance accessing more services please don’t hesitate to call the office & one of our coordinators will gladly help. For further information on accessing either of the above programs please visit My Aged Care or call the My Aged Care Helpline on 1800 200 422.