Navigating the Home Care Maze

You may be confused about how to go about accessing Home Care services. If so, you are not alone.

At the moment,  Home Care services are provided through two different programs. In WA there are services provided through the Home and Community Care (HACC) program and also through Home Care Packages. There are various links to government websites which are listed under “Useful Links”. Each has its own entry path and different ways of operating.

  • The Home and Community Care Program (HACC)

    The HACC program is jointly funded by both State and Federal Governments and provides basic support services generally for people over the age of 65 and their carers to assist them to continue living independently at home. HACC support is designed to assist people with the greatest need and aims to maximise people’s independence.

  • Home Care Packages

    Home Care Packages are funded by the Federal Government and operate under a Consumer Directed Care (CDC) model. A Home Care Package provides a co-ordinated package of services tailored to meet your specific care needs to help you stay in your own home as you get older and give you choice and flexibility in the way your care and services are provided to you at home. The Commonwealth has issued a guide – “Five Steps to accessing a home care package” – which you can find here –  5-steps.

    We have produced a little booklet which explains the process of getting a Home Care Package. You can download a copy here. We hope that you will find it useful.

    The Commonwealth has just released data on the take up of Home Care Packages. You can download a copy here. It might be interesting reading for some.