ECHO’s purpose

ECHO’s purpose is to enrich the lives of people living independently in their own homes through connection to services and community.

ECHO’s values

Excellence   |   Compassion   |   Honesty   |   Opportunity

‘My Mum’ philosophy

At ECHO, we have a very clear philosophy.

When we are delivering services, we ask ourselves one question:

“Is this good enough for My Mum?”

Our ‘My Mum’ approach applies equally to any family member. It means we do our best to treat our clients as if that person was someone we knew and loved. We respect and care about their histories, their stories, their dreams and their vision for their future. Everyone is someone’s Mum / brother / sister / friend.

At ECHO, each person is treated as though they are ‘My Mum’.